Opinión que tienen estudiantes, madres, padres, personas encargadas y personal docente y administrativo, acerca de los servicios de orientación que ofrece el Ministerio de Educación Pública en primero, segundo, tercer ciclo y educación diversificada dentro del sistema educativo costarricense.
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2009
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INIE
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La investigación tiene como objetivo general contribuir al fortalecimiento de los servicios de orientación que ofrece el Ministerio de Educación Pública, mediante información pertinente relacionada con la opinión que tienen quienes reciben esos servicios. El estudio es descriptivo con un enfoque cualitativo. La población objeto de estudio está conformada por estudiantes, madres, padres, personas encargadas y personal docente de las instituciones educativas de los ciclos y modalidades, en los cuales el Ministerio de Educación Pública ofrece los servicios de orientación. La muestra quedó definida en cuarenta centros educativos de III Ciclo y Educación Diversificada de diecisiete regiones educativas, en cuanto a las madres, los padres, personas encargadas, se hizo la selección de diez personas por cada centro educativo, así como diez funcionarios o funcionarias de la institución, escogidos al azar. En el caso de las instituciones de primaria es importante indicar que se toman en cuenta las instituciones denominadas Escuelas de Atención Prioritaria, Escuelas de Excelencia y de Horario ampliado, donde se brinda el servicio de orientación, pues no todas las escuelas del país lo poseen. La muestra queda conformada por 32 Escuelas de Atención Prioritaria, con 12 estudiantes por institución y 32 Escuelas de Excelencia y de Horario ampliado, con 12 estudiantes por institución. Por su parte en el caso de las madres, padres, personas encargadas y personal docente y administrativo, se hizo la selección de doce personas por cada centro educativo, así como doce funcionarios o funcionarias de la institución, escogidos al azar. Algunas de las conclusiones a las que llegó la investigación son las siguientes:
En relación con el objetivo “identificar los servicios de orientación que ofrece el Ministerio de Educación Pública en los centros educativos se concluye sobre la base del estudio y análisis exhaustivo del equipo investigador que estos son la orientación individual, la orientación grupal y el asesoramiento. Además de que las poblaciones consultadas afirman en su mayoría conocerlos. Sin embargo se evidencia una diferencia, entre el conocimiento que dicen tener las madres, padres o personan encargadas de instituciones de primaria respecto a los de secundaria, lo que pareciera responder a la diferencia de vinculación de esta población en relación con la etapa de desarrollo de sus hijos e hijas.
La opinión del servicio tanto en primaria como en secundaria en todas las poblaciones encuestadas, denota una calificación favorable, al estimar los servicios entre buenos y excelentes. La población estudiantil de secundaria afirma la necesidad del servicio por cuanto se les ayuda en las diferentes situaciones con profesionalismo, respeto y seriedad. El personal institucional expresa que la ayuda que ofrecen siempre es oportuna, realizan muy buen trabajo a pesar del exceso de funciones, son eficientes, puntuales y de gran apoyo. Por su parte las madres, padres y personas encargadas, consideran que estas y estos profesionales como responsables ante la institución, se convierten en el recurso que les permite canalizar las diferentes situaciones que enfrenta el grupo de estudiantes.
ABSTRACT: The general objective of the research is to contribute to the strengthening of the counseling services offered by the Ministry of Public Education through relevant information related to the opinion of those who receive these services. The study is descriptive with a qualitative approach. The target population of the study composed of students, parents, caregivers, and teachers of educational institutions of the cycles and systems in which the Ministry of Public Education offers counseling services. Forty educational centers from Third Cycle and from Diversified Education of seventeen educational regions were established as the sample. As for the parents or guardians, ten people were selected from each educational center, and ten staff members from the institution were chosen at random. In the case of primary schools, it is important to mention that the institutions taken into account are: Primary Attention Schools, and Schools for Excellence and Extended Schedule where guidance is provided as not all school in the country include it. The sample is comprised of 32 Primary Attention Schools with 12 students from each institution and 32 Schools for Excellence and Extended Schedule with 12 students from each school. Moreover, regarding parents, guardians and teaching and administrative staff, twelve people from each educational center were selected as well as 12 staff members of the institution chosen at random. Some of the conclusions from the research are: • In regards to the objective: "identify the guidance services offered by the Ministry of Public Education in schools", based on the study and an exhaustive analysis of the research team it is concluded that these services are individual orientation, group orientation and counseling. In addition, the consulted population state they are familiar with them, however, there is a difference between the knowledge parents and guardians of the primary institutions claim to have compared to secondary which seeks to answer to the difference in the involvement of this population in the development stage of their children. • The opinion of the counseling service both in the primary and secondary populations surveyed had a favorable rating ranging between good and excellent. The high school student population say there is a need for counseling as they can cope with different situations with professionalism, respect and integrity. The school staff expressed that the help they provide is timely; the work they do is very good despite the excess functions; they are efficient, punctual and of great support. Regarding parents and guardians, they consider the guidance professionals accountable to the institution, and they become a resource that allows them to channel the different situations faced by the group of students.
ABSTRACT: The general objective of the research is to contribute to the strengthening of the counseling services offered by the Ministry of Public Education through relevant information related to the opinion of those who receive these services. The study is descriptive with a qualitative approach. The target population of the study composed of students, parents, caregivers, and teachers of educational institutions of the cycles and systems in which the Ministry of Public Education offers counseling services. Forty educational centers from Third Cycle and from Diversified Education of seventeen educational regions were established as the sample. As for the parents or guardians, ten people were selected from each educational center, and ten staff members from the institution were chosen at random. In the case of primary schools, it is important to mention that the institutions taken into account are: Primary Attention Schools, and Schools for Excellence and Extended Schedule where guidance is provided as not all school in the country include it. The sample is comprised of 32 Primary Attention Schools with 12 students from each institution and 32 Schools for Excellence and Extended Schedule with 12 students from each school. Moreover, regarding parents, guardians and teaching and administrative staff, twelve people from each educational center were selected as well as 12 staff members of the institution chosen at random. Some of the conclusions from the research are: • In regards to the objective: "identify the guidance services offered by the Ministry of Public Education in schools", based on the study and an exhaustive analysis of the research team it is concluded that these services are individual orientation, group orientation and counseling. In addition, the consulted population state they are familiar with them, however, there is a difference between the knowledge parents and guardians of the primary institutions claim to have compared to secondary which seeks to answer to the difference in the involvement of this population in the development stage of their children. • The opinion of the counseling service both in the primary and secondary populations surveyed had a favorable rating ranging between good and excellent. The high school student population say there is a need for counseling as they can cope with different situations with professionalism, respect and integrity. The school staff expressed that the help they provide is timely; the work they do is very good despite the excess functions; they are efficient, punctual and of great support. Regarding parents and guardians, they consider the guidance professionals accountable to the institution, and they become a resource that allows them to channel the different situations faced by the group of students.
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ORIENTACIÓN PEDAGÓGICA, EDUCACIÓN, EDUCATIONAL GUIDANCE, EDUCATION